Privacy policy

Thank you for visiting our website and for your interest in our company. In this privacy policy, we inform you about which personal data we process during your visit to our website and what rights you have. For the terms used, we refer to the definitions in Art. 4 of the General Data Protection Regulation (DSGVO).

Personal data is any information relating to an identified or identifiable natural person. This includes, for example, your name, address and communication data or your e-mail address.

Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Data subject means any identified or identifiable natural person whose personal data are processed by the controller.

Controller " means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data.

1. Name and address of the person responsible

deLink Gesellschaft für Unternehmenskommunikation mbH

Alsterblick 35
22397 Hamburg
Phone: +49 40 64413700
E-Mail: info@delink.de

2. Data protection officer

You can contact our data protection officer via the e-mail address datenschutz@delink.de or our postal address with the addition of "the data protection officer".

3. Processing of personal data

3.1 Visiting our website

3.1.1 Scope of data processing

When you visit our website, your browser transmits certain data to our web server for technical reasons. This is the following data (so-called server log files):

  • IP address
  • Date and time of the request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (concrete page)
  • Operating system and its access status / HTTP status code
  • Amount of data transferred
  • Website from which the request comes ("referrer URL")
  • Browser, language and version of the browser software

3.1.2 Purpose of data processing

The storage of this data in log files is necessary to ensure the functionality of the website. They serve us to optimize the website and to ensure the security of our information technology systems.

3.1.3 Legal basis of the processing operation

We collect this data on the basis of our legitimate interest within the meaning of Art. 6 Para. 1 lit. f) DSGVO in order to be able to display our website and to ensure its security.

3.1.4 Duration of storage

Information in the log files is stored for security reasons (e.g. to clarify acts of abuse or fraud) for a maximum of seven days and then deleted. Data whose further storage is necessary for evidentiary purposes is exempt from deletion until the final clarification of the respective incident.

3.1.5 Possibility of objection and removal

The collection of data for the provision of the website and its storage in log files is mandatory for the operation for technical reasons. Consequently, there is no possibility of objection on the part of the user.

3.2 Establishing contact

3.2.1 Contact form

3.2.1.1 Scope of data processing

You can contact us via the enquiry form. In this case we process the following data from you: Name, company, e-mail address and message text.

3.2.1.2 Purpose of data processing

We process your personal data in order to deal with your request.

3.2.1.3 Legal basis for data processing

The legal basis for the processing of data transmitted in the course of sending a contact request is Art. 6 para. 1 lit. f) DSGVO (legitimate interests of us as the responsible party). If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) (b) DSGVO (performance of a contract).

3.2.1.4 Recipients of the data

Your personal data will be transferred to the internal departments responsible for processing your request.

3.2.1.5 Data transfer to a third country

Your personal data will not be transferred to a third country or to an international organisation.

3.2.1.6 Duration of storage

The data transmitted to us is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form, this is the case when the respective conversation with the user has ended and it can be inferred from the circumstances that the matter concerned has been conclusively clarified and no legal storage obligations exist.

3.2.1.7 Possibility of objection and elimination

You have the possibility to revoke the processing of your personal data at any time. In such a case, the conversation cannot be continued. Please send your revocation to info@delink.de. All personal data stored in the course of contacting you will be deleted in this case, unless there is a legal obligation to keep records.

3.2.2 Contact by e-mail

3.2.2.1 Scope of data processing

You can contact us via the e-mail addresses we have provided. In this case we store your personal data transmitted with the inquiry.

3.2.2 Purpose of data processing

We process your personal data in order to deal with your request.

3.2.2.3 Legal basis for data processing

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) f) DSGVO (legitimate interests of us as the responsible party). If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) (b) DSGVO (performance of a contract).

3.2.2.4 Recipients of the data

Your personal data will be transferred to the internal departments responsible for processing your request (e.g. support, accounting, sales).

3.2.2.5 Data transfer to a third country

Your personal data will not be transferred to a third country or to an international organisation.

3.2.2.6 Duration of storage

The data transmitted to us will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For personal data sent by e-mail, this is the case when the respective conversation with the user has ended and it can be inferred from the circumstances that the matter in question has been conclusively clarified and no legal obligations to retain data exist.

3.2.2.7 Possibility of objection and elimination

You have the possibility to revoke the processing of your personal data at any time. In such a case, the conversation cannot be continued. Please send your revocation to info@delink.de. In this case, all personal data stored in the course of contacting us will be deleted unless there is a legal obligation to retain such data.

3.2.3 Contact by telephone

3.2.3.1 Scope of data processing

If you contact us by telephone, we process the data you provide (name, telephone number, your company, e-mail address, if applicable, and request) in order to process your contact and answer your questions.

3.2.3.2 Purpose of data processing

We process your personal data in order to deal with your request and to provide you with the information you require.

3.2.3.3 Legal basis of the processing operation

The legal basis for the processing of the data transmitted in the course of the telephone call is Art. 6 (1) lit. f) DSGVO in the case of general enquiries. Our legitimate interest is the processing of your request. If the telephone call is aimed at concluding a contract, the legal basis for the processing is Art. 6 (1) (b) DSGVO.

3.2.3.4 Recipients of the data

Your personal data will be transferred to the internal departments responsible for processing your request (e.g. support, accounting, sales).

3.2.3.5 Data transfer to a third country

Your personal data will not be transferred to a third country or to an international organisation.

3.2.3.6 Duration of storage

We delete personal data if it is no longer required to achieve the purpose for which it was collected or restrict it if there are legal obligations to retain it. For the personal data that you have sent us by telephone, this is the case when it can be inferred from the circumstances that the matter concerned or the request has been conclusively clarified.

3.2.3.7 Possibility of objection and elimination

You can object to the storage of your personal data at any time. In this case, our conversation can no longer be continued. Please send such a revocation to info@delink.de.

3.3 Cookies

3.3.1 Scope of data processing

Our website uses cookies. Cookies are small text files that are stored on your computer (e.g. computer, tablet, smartphone) when you access the website. Cookies do not cause any damage to your computer and do not contain any malware such as viruses or Trojans.

We use cookies that are technically necessary for the operation of our website (essential cookies) and cookies that are used for statistical purposes.

When you call up our website, you can decide for yourself whether or not you wish to accept cookies, which are not necessary for the technical functions of the website.

For this purpose, our website uses the cookie consent technology of Borlabs Cookie to obtain your consent to the storage of certain cookies in your browser and to document this in accordance with data protection law. The provider of this technology is Borlabs - Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg (hereinafter Borlabs).

When you enter our website, a Borlabs cookie is stored in your browser, which stores the consents you have given or the revocation of these consents. This data is not shared with the Borlabs cookie provider.

3.3.2 Purpose of data processing

We require technically necessary cookies for the integration of the Coolie Consent technology. We use statistics cookies to understand how visitors interact with our website and to evaluate and analyze the access.

3.3.3 Legal bases

The legal basis for the use of the essential cookies required for the operation of the website is Art. 6 (1) lit. f) DS-GVO. Our legitimate interest is the operation and functionality of our online offer.

For the use of cookies, which serve us for statistical purposes, the legal basis is Art. 6 para. 1 lit. a) DS-GVO (consent).

3.3.4 Duration of storage

The storage period of our technically necessary cookie is 1 year.

The storage period of our statistics cookies is 2 years.

3.3.5 Possibility of objection and removal

As a user, you have control over the use of cookies. By changing the settings in your Internet browser, you can set it so that cookies are not stored or are automatically deleted at the end of your Internet session. To do this, select "do not accept cookies" in the settings of your browser.

To delete cookies, select "Tools > Internet Options > General > Browsing History > Delete" in Microsoft Internet Explorer. You can define the general handling of cookies under "Tools > Internet options > Privacy > Advanced settings".

In Firefox, select "Settings > Privacy and security > Cookies and website data".

To do this in Google Chrome, select "Settings > Advanced > Privacy and security > Website settings > Cookies and website data".

If you are using a different Internet browser, please refer to the browser's help function for instructions on how to prevent and delete cookies.

You can also revisit our cookie consent banner at any time and change your settings. To do so, click on the following link: Edit cookie settings

4. web analysis service Google Analytics

4.1 Scope of data processing

We use Google Analytics on our website, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). This is a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics enables us to analyse the behaviour of website visitors. In Google Analytics, interactions of website visitors are primarily recorded and evaluated with the help of cookies (in section 3 of this privacy policy, we explain what cookies are and how you can delete them). When you access individual pages of our website, the following data is stored: Three bytes of the IP address of the calling system (anonymized IP address), the website called up, the website from which you arrive at our site (so-called "referrer URL"), the sub-pages called up from the website called up, the duration of the visit to our website and the frequency of calling up our website.

We have set Google Analytics so that your IP address is not stored in full, but the last octet of the IP address is masked (IP anonymization). This means that it is no longer possible to assign the shortened IP address to your end device. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

4.2 Purpose of the data processing

We use Google Analytics to analyze the use of our website. By evaluating the data obtained, we can improve our website and its user-friendliness.

4.3 Legal basis for data processing

The legal basis for the processing of personal data is Art. 6 (1) a) DSGVO (consent).

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

4.4 Duration of storage

The data stored by tracking is deleted as soon as it is no longer required for our recording purposes. In our case, this is the case after fourteen months.

4.5 Possibility of objection and removal

You can prevent the storage of cookies by selecting the appropriate settings in your browser software (see section 3 of this privacy policy).

You can also use a browser add-on to disable Google Analytics Java scripts (ga.js, analytics.js, dc.js) to prevent Google Analytics from using your data on our website. If you would like to deactivate Google Analytics, you can download and install the deactivation add-on at https://tools.google.com/dlpage/gaoptout?hl=de and install it.

For more information on Google Analytics data usage, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

5. data security

We take technical, contractual and organisational measures for the security of data processing in accordance with the state of the art. In this way, we ensure that the provisions of the data protection laws, in particular the General Data Protection Regulation, are complied with and that the data processed by us is protected against destruction, loss, modification and unauthorised access. These security measures also include the encrypted transmission of data between your browser and our servers. Please note that SSL encryption is only activated for transmissions carried out via the Internet if the key symbol appears in the bottom menu bar of your browser window and the address begins with https://. SSL (Secure Socket Layer) encryption technology protects data transmission from illegal access by third parties. If this option is not available, you can also choose not to send certain data over the Internet.

The hosting of our web server takes place in the Federal Republic of Germany.

6. disclosure of data to third parties and third-party providers

Data is only passed on to third parties within the framework of the legal requirements. We only pass on personal data to third parties if you have consented to this (Art. 6 para. 1 lit. a DSGVO), if this is necessary for contractual purposes (Art. 6 para. 1 lit. b DSGVO) or if we have a legitimate interest in the economic and effective operation of our company (Art. 6 para. 1 lit. f DSGVO).

As part of a data protection order processing, we use service providers for the operation and hosting of our web server. We have taken appropriate legal precautions as well as corresponding technical and organisational measures to ensure the protection of personal data in accordance with the relevant legal regulations.

7. your rights

If we process personal data about you, you are a data subject within the meaning of the General Data Protection Regulation (D-SGVO) and you have the following rights with respect to the personal data concerning you:

  • Right of access (Art. 15 DS-GVO)
  • Right of rectification (Art. 16 DS-GVO)
  • Right to erasure (Art. 17 DS-GVO)
  • Right to restriction of processing (Art. 18 DS-GVO),
  • Right to data portability (Art. 20 DS-GVO)
  • Right to object to processing (Art. 21 DS-GVO)

Furthermore, you have the right to complain to a data protection supervisory authority (Art. 77 DS-GVO). You can find an overview of the German supervisory authorities at https://www.datenschutzkonferenz-online.de/datenschutzaufsichtsbehoerden.html

The supervisory authority responsible for our location is:

The Hamburg Commissioner for Data Protection and Freedom of Information of the Free and Hanseatic City of Hamburg

Ludwig-Erhard-Str 22, 7th floor
20459 Hamburg
Tel.: 040 / 428 54 - 4040
Fax: 040 / 428 54 - 4000
E-mail: mailbox@datenschutz.hamburg.de

8. changes to the privacy policy

We reserve the right to change the data protection declaration in order to adapt it to changed legal situations or in the event of changes to the service and data processing. However, this only applies with regard to declarations on data processing. Insofar as user consent is required or components of the data protection declaration contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users.

Please inform yourself regularly about the content of the privacy policy.

Status of this privacy policy is 23.12.2020